Epizódy
S03E06 – CX Myth #5: „All customers are created equal.“
Link to the Linkedin newsletter version: (1) LinkedIn — This one’s my evergreen. In most companies I’ve operated in, a…
Link to the Linkedin newsletter version: (1) LinkedIn — This one’s my evergreen. In most companies I’ve operated in, a…
S03E05 – CX Myth #4: „NPS and/or TRIM is enough for the leadership to measure CX“
Check also the LinkedIn newsletter version> LinkedIn————Hard fact> ~80% of the businesses I was helping rely on their CX operations…
Check also the LinkedIn newsletter version> LinkedIn————Hard fact> ~80% of the businesses I was helping rely on their CX operations…
S03E04 – CX Myth #3: „Happy Customers Will Always Stay“
Link to the LinkedIn newsletter version with added content. ——————- Today, we’re tackling a big myth incustomer experience: the idea…
Link to the LinkedIn newsletter version with added content. ——————- Today, we’re tackling a big myth incustomer experience: the idea…
S03E03 – CX Myth #2: „Winning on Price is inevitable to Win Customers“
Link to the LinkedIn newsletter version with added content. ——————- Today, in Episode 3, we’re debunking another common misconception in…
Link to the LinkedIn newsletter version with added content. ——————- Today, in Episode 3, we’re debunking another common misconception in…
S03E03 – CX Myth #3: „Happy Customers Will Always Stay“
Link to the Linkedin newsletter with added content. —————– Today, we’re tackling a common myth in the customer experience approach:…
Link to the Linkedin newsletter with added content. —————– Today, we’re tackling a common myth in the customer experience approach:…
S03E02 – Myth #1: Customer Experience = Great Customer Service
:: One of the biggest misconceptions I’ve encountered—especially among board members—is the belief that Customer Experience (CX) = Customer Service…
:: One of the biggest misconceptions I’ve encountered—especially among board members—is the belief that Customer Experience (CX) = Customer Service…
S03E02 – CX Myth #1: „Customer Experience = Great Customer Service“
:: One of the biggest misconceptions I’ve encountered—especially among board members—is the belief that Customer Experience (CX) = Customer Service…
:: One of the biggest misconceptions I’ve encountered—especially among board members—is the belief that Customer Experience (CX) = Customer Service…
S03E01 – CX Myth-Busting Intro: what it will be about?
Link to the LinkedIn newsletter with more, visual content here: CX Myth-Busting for Leaders | LinkedIn Welcome, my name is…
Link to the LinkedIn newsletter with more, visual content here: CX Myth-Busting for Leaders | LinkedIn Welcome, my name is…
S03E01 Intro – what it will be about?
Link to the LinkedIn newsletter with more, visual content here: CX Myth-Busting for Leaders | LinkedIn Welcome, my name is…
Link to the LinkedIn newsletter with more, visual content here: CX Myth-Busting for Leaders | LinkedIn Welcome, my name is…
CX Myth-busting for leaders (by Monetize.CX) - informácie o podcaste
Za tvorbou podcastu stojí Peter Kmoško. Generation.CX was the Central European region's first Customer Experience (CX) podcast. The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation. In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers. It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.
CX Myth-busting for leaders (by Monetize.CX) je zaradený do kategórie Biznis.
CX Myth-busting for leaders (by Monetize.CX) je zaradený do kategórie Biznis. Aktuálne najpopulárnješími podcastmi v tomto žánri sú Index, Influencer marketing od a po zet, Inteligentné Investovanie, Forbes Espresso on Air, Ekonómia ľudskou rečou.
